What types of personal information does eero use and why?
Find out what information eero uses from your network, devices, and account.
Security & Privacy
What types of personal information does eero use and why? - Find out what information eero uses from your network, devices, and account. Frequently Asked Security Questions - Understand how eero protects your network, from encryption and firewalls to automatic security updates. 
Frequently Asked Security Questions
Understand how eero protects your network, from encryption and firewalls to automatic security updates.
How do I manage my data with Alexa for eero? - Find out how to control data sharing with Alexa and how to turn off Alexa for eero. How do I manage my data with Alexa for eero?
Find out how to control data sharing with Alexa and how to turn off Alexa for eero.
What do I need to know about the eMudhra Certificate Incident? - Find out how eero protects your network against compromised eMudhra certificates and how to verify your firmware version. What do I need to know about the eMudhra Certificate Incident?
Find out how eero protects your network against compromised eMudhra certificates and how to verify your firmware version.
Why does the eero app ask for my age? - Learn why the eero app may ask for your age Why does the eero app ask for my age?
Learn why the eero app may ask for your age
Is eero protected against NATJack? - Learn about eero's NatJack mitigations and how to confirm your firmware version. Is eero protected against NATJack?
Learn about eero's NatJack mitigations and how to confirm your firmware version.
Is eero protected from VPNFilter? - Learn more about how automatic updates keeps your network safe from VPNFilter. Is eero protected from VPNFilter?
Learn more about how automatic updates keeps your network safe from VPNFilter.
eero Broadband Benchmarking Companies - See eero Broadband Benchmarking Companies. eero Broadband Benchmarking Companies
See eero Broadband Benchmarking Companies.
eero Analytics Services - Discover what analytics services eero uses. eero Analytics Services
Discover what analytics services eero uses.
Troubleshooting Unusual Network Activity - Learn how to use the eero Plus Activity Center to identify and respond to suspicious network activity. Troubleshooting Unusual Network Activity
Learn how to use the eero Plus Activity Center to identify and respond to suspicious network activity.
How do eeroOS updates work? - Understand how eeroOS updates roll out, how to schedule them, and how to check for new versions. How do eeroOS updates work?
Understand how eeroOS updates roll out, how to schedule them, and how to check for new versions.
How do I report a security concern to eero? - Learn how to report a security concern or vulnerability with eero products or your eero account. How do I report a security concern to eero?
Learn how to report a security concern or vulnerability with eero products or your eero account.
How do I share my eero data with third parties? - Exercise your EU data portability rights by sharing or downloading your eero network data. How do I share my eero data with third parties?
Exercise your EU data portability rights by sharing or downloading your eero network data.
How do I onboard with eero Data Portability as a third party? - Access the technical guide for third-party developers integrating with eero Data Portability to import customer data. How do I onboard with eero Data Portability as a third party?
Access the technical guide for third-party developers integrating with eero Data Portability to import customer data.
How do I close my eero account and delete my data? - Close your eero account permanently, including what happens to your networks, subscriptions, and data. How do I close my eero account and delete my data?
Close your eero account permanently, including what happens to your networks, subscriptions, and data.
How do I use eero's accessibility features? - Use keyboard navigation, screen readers, zoom, and dynamic text with eero's apps and websites. How do I use eero's accessibility features?
Use keyboard navigation, screen readers, zoom, and dynamic text with eero's apps and websites.
eero Software Security Updates - eero guarantees software security updates for at least five years after a device is last available for purchase. eero Software Security Updates
eero guarantees software security updates for at least five years after a device is last available for purchase.
eero Software Release Notes - Check the latest eeroOS software updates, including new features, security patches, and bug fixes. eero Software Release Notes
Check the latest eeroOS software updates, including new features, security patches, and bug fixes.
Is eero protected against KRACK? - All eeros are protected against the KRACK WPA2 security vulnerability right out of the box. Is eero protected against KRACK?
All eeros are protected against the KRACK WPA2 security vulnerability right out of the box.
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